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Returns

As of January 1, 2018, if you need to return an item you may ship it back or return it to any one of our Reliable Parts branch locations.

All returns must be accompanied by their original invoice and must meet the following criteria:
-- Show no visible damage from installation or use.
-- Returned in original manufacturer packaging in resalable condition.
-- Contain no additional markings on the part or package.
-- Parts returned within 30 days from date of purchase will be eligible for credit at the purchase price.
-- Parts returned 31-60 days from date of purchase will be subject to a 20% restocking fee.
-- No returns will be accepted beyond 60 days from the date of purchase.
-- CORE and DUD are eligible for recycling credit if received within 12-months from the date of purchase.
-- Per Manufacturer standards items received without their hologram intact will not be accepted.
-- Return on special order (non-stock) parts will not be accepted.
-- Damaged parts and other discrepancies must be submitted within 30 days of invoice.


Warranty

Warranties will be handled on an individual basis, please contact us for details.